Navigate to the "Make Payments tab". On the top of the page you can choose your account to pay bills from the drop down menu, underneath the words "Use Funds From". If you change the account selected, the page will refresh and your chosen funding account will be set to make payments.
If you don't see the account you would like to use under the "Use Funds From" drop down box, navigate to the "Customer Service" tab and click "Customize Account" (a list of your accounts will be displayed). There will be a checkbox under the Column labeled "Use for Bill Payment" next to any checking account you have. Make sure you place a check in the accounts you wish to pay from. Then click the "Submit" button on the bottom of the page - and you have added your account.
Please remember that if you had access to one or more Business Accounts while using People's United Online prior to February 16th, you were moved to our Business Online Banking platform eTreasury+. You can access the eTreasury+ at www.peoples.com (Choose the Business Option)
IF YOU ARE AN EXISTING ONLINE BANKING CUSTOMER AND THIS IS YOUR FIRST TIME ACCESSING THE NEW PEOPLE'S UNITED ONLINE, please follow these steps: 1. Go to www.peoples.com 2. Enter your username. Click login. 3. Enter your temporary password. (The last 4 of your Social Security Number. If you don't have a social security number , your temporary password is the last 4 of your passport number) 4. Follow the prompts to setup additional security preferences IF YOU ATTEMPTED TO ENROLL ON OUR SITE SINCE FEB 16TH AND RECEIVED A MESSAGE THAT YOUR ENROLLMENT WILL BE PROCESSED IN 1-3 BUSINESS DAYS, PLEASE FOLLOW THESE STEPS: 1. Go www.peoples.com and attempt your login 2. If this login does not work, it may be due to a problem with validating the information you provided to us during enrollment 3. Please call us at 1-888-426-7419 or visit your local branch and we will be happy to assist you. still having difficulty accessing your accounts online, please call 1-888-426-7419 or visit your local branch and we will be happy to assist you. To help you get started downloading your transactions to Quicken (Web Connect®), we've included a step-by-step instructional guide.
>Quicken Web Connect Guide Currently, we only support the WebConnect feature in Quicken. With WebConnect you can download your Account Activity transactions into Quicken after logging into People's United Bank Online. The DirectConnect -also known as One Step Update- feature within Quicken is not yet available. Many of our customers have found the following information helpful in resolving Quicken download problems: You can download to Quicken via our website on the "Download Banking Transactions Page". Do not attempt to use the One Step Update feature within the Quicken Software. IF YOU HAVE PREVIOUSLY DOWNLOADED FROM PEOPLE'S TO QUICKEN - follow these steps. 1. Start your Quicken software and Right-Click the Quicken Account (e.g. My Household Account) you wish to use again. 2. From the menu that appears, choose "Edit Account". 3. Then choose the Online Services tab and click "Remove Connection" 4. Go to peoples.com and login to online banking 5. Click on "Download Banking Transactions" 6. Choose the account and date range you want to download 7. Select the "Quicken Software uses Web Connect" option and click Download Transactions 8. When you open the file in Quicken, follow the prompts to choose the Quicken account to which you wish to import the transactions. This will download the transaction from our website into your Quicken Account. 9. Future downloads from this account will automatically go into that same Quicken Account. IF YOU HAVE NEVER DOWNLOADED FROM PEOPLE'S TO QUICKEN - follow these steps. 1. Start your Quicken software 2. Go to peoples.com and login to online banking 3. Click on "Download Banking Transactions" 4. Choose the account and date range you want to download 5. Select the "Quicken Software uses Web Connect" option and click Download Transactions 6. When you open the file in Quicken, follow the prompts to choose the Quicken account to which you wish to import the transactions. This will download the transaction from our website into your Quicken Account. 7. Future downloads from this account will automatically go into that same Quicken Account. Please refer to Quicken Help for assistance in using the Quicken software from this point forward. trying to use websites such as Quicken Online or Quicken Mobile, be sure to provide their website with the updated information it is requesting as they have recently updated their website for compatibility with People's United Online Banking. IF YOU TRYING TO DOWNLOAD USING QIF OR CSV FORMAT - follow these steps. 1. Go to peoples.com and login to online banking 2. Click on "Download Banking Transactions" 3. Choose the account and date range you want to download 4. Select the "QIF" or "CSV" option and click Download Transactions 5. Save the file when prompted. 6. Open the file in your program of choice that can import these formats. If you scheduled a bill payment and did not have funds to cover it in the account you specified, your account may become overdrawn as our system attempts to make the payment for you. Our representatives will review bill payment transaction on the following day and may return the payment and credit your account. However, certain electronic payments cannot be returned as the funds have already been sent to your merchant. Overdraft fees may apply.
Before sending payments to your payee, People's United Bank verifies that your current balance contains enough money (cleared funds) to cover the bill payment. During our end of day reconciliation of your accounts and transactions, our system checks your current and available balance to ensure you have the appropriate funds to cover the payment. If funds are not sufficient, our bank representatives will review the payment on the following business day to determine if funds have become available and make the final decision to continue to process or cancel the bill payment.
Please remember to deposit enough available funds into your account to ensure that your payment can be sent on time. As always, please allow adequate time for your payment to be received and credited by your merchant. At the end of the business day, our banking system reconciles all the transactions on your account and processes all the various types of transactions (Deposits, Withdrawals, Payments, etc). On rare occasions where there are many transactions for our customers, this process may not complete until the early morning on the following day. As a result, the bill payment debit may actually occur on your account very early the next day. As long as your account is in good standing and contains enough money to cover your payments, we will not hold back payment to your merchant based on this kind of processing delay.
Our new system does not require you to pick a default funding account for every payee. All of your eligible funding accounts are listed in the drop down box at the top of Make Payments. If you wish to make payments out of multiple checking accounts, follow these steps:
1. Login to People's United Online Banking and Choose "Make Payments" 2. Choose the funding account you wish to use 3. Enter and submit payments for all payees you wish to pay from the funding account you chose. 4. Go Back to Make Payments page and choose a new funding account. 5. Enter and submit payments for all payees you wish to pay from the next funding account you chose. Repeat as needed Please use the following instructions to add bill payment funding accounts. Please be aware that only checking accounts may be used for bill payment:
1. Login to People's United Online Banking 2. Click the "Customize Your Accounts" link on the top right portion of the Accounts Overview Page 3. Check the box under the "Use For Bill Payment" column next to the account you wish to enable. 4. Click Submit Apple Macintosh users with multiple funding accounts have reported trouble choosing another account from the drop down list in the "Make Payments" tab. In the interim, while our technical team reviews this issue, please follow these steps:
1. Enter the amount and desired “Sent On” date for your payee(s) 2. Then select the Funding Account from the drop down list Immediately after step two you will automatically receive a confirmation screen that your payment(s) is confirmed. The funding account you designated should appear in the “Paid From” section in your confirmation page. To ensure your payment is debited from the correct account, please verify that you have selected the funding account you wish to use at the top of the Make Payments page before submitting your payment.
For recurring payments, please review your recurring payment series to see that you have setup the appropriate default funding account for your payment series (instruction below). Please be advised that making a one-time payment with a different funding account on the Make Payments page does not update the default funding account for any of your recurring payment series. 1. Login to People's United Online Banking and Choose "Make Payments". 2. Select "My Payees" from the left navigation bar. 3. Click the frequency and amount link under the payment option column next to your desired payee. 4. Update your payment series as needed and click "save changes". When you see your payment marked "Completed", we have confirmed that your merchant received this payment electronically from us. You will need to work with your merchant to confirm that they have processed the payment and credited your payee account.
When you see you payment marked as "Sent", we have confirmed that we have mailed a physical check to the merchant on your behalf. Once this check has cleared, the status will change to show a "Cleared On" date. Please allow for appropriate time for the payment to be received via the mail and processed by your payee "Friends and Family" payments are payments made between one PUB customer to another PUB customers. These electronic payments will now take 2 business days instead of one to process because it is now being processed through the ACH network. Please allow additional time for this payment to be processed.
Our new bill payment system has significantly increased the number of vendors who now receive electronic payments. Electronic payments take considerable less time to process than sending payments through the USPS mail.
However, it is possible that a particular vendor may not have signed up for electronic payments with us yet. We are continually reaching out to merchants on your behalf to encourage them to join the electronic payment network. Here's how you can check the delivery date before you schedule your payment: 1. Login to People's United Online Banking and Click "Make Payments" 2. Click the calendar icon to schedule your payment 3. As you choose your "Send on" date, note the estimated delivery date that is displayed This is a common description for an electronic payment that you made to another individuals checking account residing at People's United Bank – often referred to as a "Friends and Family" payment. This description confirms that your payment was sent electronically to your payee. To confirm details, please visit the People's United Online Banking, Click Make Payments and choose "View Bill Payment Reports".
For fastest service, please contact your merchant directly to get a status on your payment. If the merchant has not received your payment and it has been more than 5 business days since we processed your payment, please contact us and we'll be happy to assist you.
To report a bill payment problem to People's United Bank, please login to online banking and choose the "Customer Service" tab. On this page, you will find a link titled "Request bill payment research" under "Account Services". This page will allow you to provide us all the information we need to research your request as quickly as possible. In most circumstances, bill payment problems can be resolved within 1 -3 business days. |
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Choose the business option. As a business customer, you will be able to access all of your accounts on our business online banking platform.
People's United Online Banking will be unavailable from 7 p.m. on Friday, February 12. The online banking system will become available again on the morning of Tuesday, February 16.
People's United Online Banking will become available on the morning of Tuesday, February 16th.
Your temporary password generally is the last 4 digits of your Social Security Number.
Yes, after signing in for the first time, you will be asked to create a new permanent password . Remember passwords will now be case sensitive.
To unlock your account and have your password reset, you may contact our dedicated Conversion Hotline at 1-800-867-5295 or visit your local branch.
If your online banking profile contained business accounts in the past, be sure to choose the business option in the login box. This will allow you to enter the User Name and Company Name you have established with us. You will still see all your accounts – business and personal – on one secured page.
Choose the business option. As a business customer, you will be able to access all of your accounts on our business online banking platform.
If you already have access to People's United Online for your deposit accounts, we will automatically add your loan and mortgage accounts to your profile.
However, if you are not enrolled and have been accessing www.clc-consumerservices.com to view and pay your loan account, you will need to enroll into People's United Online Banking to access your account information. Visit www.peoples.com/signnup for more information To change your password, you can log in to Online Banking, click the customer service tab, and click on the "Change Password" link. Please remember that passwords are case sensitive.
If your account is locked, you will receive an email notifying you that your account has been locked due to too many failed attempts. This is to ensure that you are aware of your account status at all times.
Password will be 8-32 characters long. It will require a mix of upper case and lower case letters and numerical characters and is case sensitive.
This is a security measure added to help you ensure that you are logging into our secured site. Only you will set this personalized "mark" which will be shown to you when you attempt to access your online banking profile. This will reassure you that you have come to the legitimate People's United Bank website
Confirmation Questions are a security measure added to verify that you are, indeed, you. If you sign into your account from an unusual location, we will ask you to confirm you identity so we can be sure that you are the authorized individual accessing your account
Unfortunately your old Challenge Questions were not carried over to the new system. You will have set up your new Confirmation Questions.
When you sign in from a computer that our online banking system does not recognize, you will be prompted to answer additional security questions. You can choose to have the online banking system "remember" the computer you are currently using or to prompt you again when you use this machine. For example, you may wish to register a home computer to which only you have access. Conversely, you should not register a computer in a public place such as a school or library. If you have not done so already, you will have the option to register the computer you are using each time you successfully login.
Unfortunately, you will not be able to set your defined log in screen. Once you log in, you will be directed to the Account Overview Page.
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If one or more of your accounts appear to be missing from your online profile, it may be because of one of the following reasons:
* Closed accounts that were not carried over to the new online banking system * Business accounts must be accessed on our eTreasury+ Business Online Banking system * Change in your name (e.g. marital status) may have resulted in the account not appearing on your current profile missing an account please call us at 1-800-894-0300, reply to this message or visit a local branch and we will be happy to assist you in adding the account back to your profile. In our previous online banking system, you could only see accounts that you specifically added to your online banking profile. Now, the new People's United Online Banking gives you a more complete picture of your banking relationship. This allows you to see an expanded view of your deposits (Checking, Savings, Money Market, CDs, Passbooks, and Retirement Deposit Accounts) and loans (Home Equity, Credit Lines, Mortgages).
If you see an account that you don't recognize it is most likely an account that you are a joint owner on with another individual such as a relative or perhaps it is an older account you don't frequently use. Once you have identified the account you can customize your profile to either hide the account or give it an easy to remember nickname. Just click on the Customize Accounts link on the Accounts Overview page to make these changes.
Yes. In our previous online banking system, you could only see accounts that you specifically added to your online banking profile. Now, the new People's United Online Banking gives you a more complete picture of your banking relationship. This allows you to see an expanded view of your deposits (Checking, Savings, Money Market, CDs, Passbooks, and Retirement Deposit Accounts) and loans (Home Equity, Credit Lines, Mortgages).
If you see an account that you don't recognize it is most likely an account that you are a joint owner on with another individual such as a relative or perhaps it is an older account you forgot about. Once you have identified the account you can customize your profile to either hide the account or give it an easy to remember nickname. Just click on the Customize Accounts link on the Accounts Overview page to make these changes. Yes. In our previous online banking system, you could only see accounts that you specifically added to your online banking profile. Now, the new People's United Online Banking gives you a more complete picture of your banking relationship. This allows you to see an expanded view of your deposits (Checking, Savings, Money Market, CDs, Passbooks, and Retirement Deposit Accounts) and loans (Home Equity, Credit Lines, Mortgages).
If you see an account that you don't recognize it is most likely an account that you are a joint owner on with another individual such as a relative or perhaps it is an older account you forgot about. Once you have identified the account you can customize your profile to either hide the account or give it an easy to remember nickname. Just click on the Customize Accounts link on the Accounts Overview page to make these changes. Unfortunately, your account nicknames were not carried over. However, you will be able to re-establish your account nicknames easily. You can click on the Customize Your Accounts link located on the Accounts Overview page and you will be directed to the Customize Your Accounts page. Enter in your account nickname and click submit, and your nicknames will be saved.
You can click on the "Customize Your Accounts" link located on the Accounts Overview page. Once on that page, you will be able to see the full account number.
You will have access to the last 44 days of your account history in your online check register. To view older transactions, you can click on the statement link and choose from the list of your past statements. You will be able to see up to 28 months of your past online statements which contain your transaction detail and other helpful information.
Yes, this feature will be available shortly. Until then, you can access your running balance by clicking on the "Statements" link in the main navigation bar. From there, you can access your historical statements with account transactions and balance information.
You can click on the "Customize Your Accounts" link located on the Accounts Overview page. Once there, you can select which accounts you would like to see, and which accounts you would like to hide.
The Quick Links tool cannot be customized.
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Your account activity on People's United Online Banking is updated throughout the day as certain items begin to post to your account. These transactions will update your current and available balance but will not trigger overdrafts until all your debits and credits are reconciled at the end of the business day. Your account may appear overdrawn until your deposits post - which typically occurs later in the day.
People's United Bank will apply all of your eligible deposits at the end of the day and, if you have a Personal Credit ine (PCL), transfer balances from your PCL to cover outstanding items. As a result your account may appear to be overdrawn during the day. Your running balance will be available online as of February 28th. All customers will be informed when this online banking feature is available. To help ensure you receive email notices of new features when they are added, click the customer service tab above and select the Change Email Address link to verify that your email address is up to date.
No. Your Available Credit Line and related details can be viewed by clicking on the Credit Line link from your Accounts Overview page.
If you are noticing issues with websites such as Mint.com or Quicken Mobile in accessing your accounts, please be advised that these websites are not operated or supported directly by People's United Bank. On your behalf, we have contacted the operators of these websites to inform them of our site upgrade. Once these companies have corrected their websites, People's United Bank accounts will again be accessible via these third party services.
> Mint.com Support > Quicken Mobile Support > Quicken.com Support We have contacted mint.com on behalf of all our customers and requested that Mint.com update its website to be compatible with the new People's United Online Banking. Please be advised that mint.com is not operated or supported directly by People's United Bank. Once mint.com has updated its website, People's United Bank accounts will again be accessible via this third party services. Transactions that are marked as In-Process (below the transaction description) have not yet been fully reconciled on your account and can still be returned, re-ordered or otherwise processed. If a transaction has a status of "Rejected", no balances will be updated by this item.
Transaction memos and categorization were not transferred to the new system. You can refer to previous print outs of the account activity screen. To add new transaction detail, you can simply click on the transaction and then enter your memo and select your new category.
For your convenience, this feature allows you to hide any transactions that are still "in process".
You can simply find the check transaction in your online history and click on the camera icon next to the check transaction description.
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You can request a transfer to/from your brokerage account by clicking the "Customer Service" tab. Then, choose "Request a Brokerage Transfer."
You may transfer from your Home Equity Line to any eligible deposit account on your online banking profile. Simply choose the "Transfer" tab, select the appropriate accounts and provide the transfer information.
Yes, all of your scheduled transfers will be carried over to the system. Please note that any transfer scheduled for Feb. 13 and 14 will be processed on Feb. 15.
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Once you have logged into People's United Online, you can choose the "statements" link on the left navigation bar. You can then select the statement account you wish to manage and choose to have "Online Only", "Paper Only" or "Both Paper and Online" for that statement.
Yes, you must provide your consent to turn on or off your paper statement.
At this time, you can turn off checking, deposit retirement and quarterly savings accounts.
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Email alerts were not carried over from the previous online banking system. To re-establish your email alerts, you should click on the "Customer Service" tab and select "Add an Alert". There, you will be able to choose from several different alert types and preferences.
To establish your email alerts, click on the "Customer Service" tab and select "Add an Alert". There, you will be able to choose from several different alert types and preferences.
People's United Online offers a variety of alerts including Balance Alerts, Transaction Alerts (Transfer, Deposit or Check Cleared) and CD Maturity Alerts.
Email alerts are sent on a daily basis – on the following business day.
The People's United Online Message Center is now located under the Customer Service tab. You can simply click "View Messages" or "Contact Us" to get started.
Secure messages were not carried over to the new system. If you had a message pending with Customer Service, we will contact you shortly.
Email alerts do not include SMS or MMS text messaging, so you will only receive alerts on your phone if you have a mobile device with access to the email to which the alert was sent. For example, if you have the alert set to go to Customer@gmail.com and your mobile device has a Gmail application on it.
All major Mobile carriers provide an email to SMS/Text bridge service where you can receive emails as SMS text messages on your Cell phone if the emails are sent to a specific address (example 2035551212@text.att.net). Contact your mobile carrier for more details. |
To get started, please locate the payee from whom you would like to begin receiving bills online.
1. From your navigation links, click "My Payees". Result: The "View My Payees" page appears. 2. Within the E-Bill Status column, click the "Set up e-bill" link corresponding to the payee for which you want to receive an e-bill. Result: "Edit Payee" page appears. 3. Provide the necessary e-bill information and click Save changes. Result: A confirmation page appears detailing this change. E-bills can also be set up on the Make Payments page, the My Payees page, or the Payee Details page. Category information can be used to organize your transactions and to sort them in to reports. You can access the "Manage Categories" page by clicking "Manage Categories" on the Accounts menu.
1. Click the "Accounts" tab. Result: The Accounts menu is displayed 2. Click "Manage Categories". Result: The Manage Categories page is displayed. Custom categories can be added, edited, and deleted from this page Please use the following instructions to add bill payment funding accounts. Please be aware that only checking accounts may be used for bill payment:
1. Login to People's United Online Banking 2. Click the "Customize Your Accounts" link on the top right portion of the Accounts Overview Page 3. Check the box under the "Use For Bill Payment" column next to the account you wish to enable. 4. Click Submit Before sending payments to your payee, People's United Bank verifies that your current balance contains enough money (cleared funds) to cover the bill payment. During our end of day reconciliation of your accounts and transactions, our system checks your current and available balance to ensure you have the appropriate funds to cover the payment. If funds are not sufficient, our bank representatives will review the payment on the following business day to determine if funds have become available and make the final decision to continue to process or cancel the bill payment.
Please remember to deposit enough available funds into your account to ensure that your payment can be sent on time. As always, please allow adequate time for your payment to be received and credited by your merchant.
Navigate to the "Make Payments tab". On the top of the page you can choose your account to pay bills from the drop down menu, underneath the words "Use Funds From". If you change the account selected, the page will refresh and your chosen funding account will be set to make payments.
If you don't see the account you would like to use under the "Use Funds From" drop down box, navigate to the "Customer Service" tab and click "Customize Account" (a list of your accounts will be displayed). There will be a checkbox under the Column labeled "Use for Bill Payment" next to any checking account you have. Make sure you place a check in the accounts you wish to pay from. Then click the "Submit" button on the bottom of the page - and you have added your account.
Apple Macintosh users with multiple funding accounts have reported trouble choosing another account from the drop down list in the "Make Payments" tab. In the interim, while our technical team reviews this issue, please follow these steps:
1. Enter the amount and desired “Sent On” date for your payee(s) 2. Then select the Funding Account from the drop down list Immediately after step two you will automatically receive a confirmation screen that your payment(s) is confirmed. The funding account you designated should appear in the “Paid From” section in your confirmation page. If you scheduled a bill payment and did not have funds to cover it in the account you specified, your account may become overdrawn as our system attempts to make the payment for you. Our representatives will review bill payment transaction on the following day and may return the payment and credit your account. However, certain electronic payments cannot be returned as the funds have already been sent to your merchant. Overdraft fees may apply.
At the end of the business day, our banking system reconciles all the transactions on your account and processes all the various types of transactions (Deposits, Withdrawals, Payments, etc). In rare cases where there are many transactions for our customers, this process may not complete until the early morning on the following day. As a result, the bill payment debit may actually occur on your account very early the next day. As long as your account is in good standing and contains enough money to cover your payments, we will not hold back payment to your merchant based on this kind of processing delay.
Our new system does not require you to pick a default funding account for every payee. All of your eligible funding accounts are listed in the drop down box at the top of Make Payments. If you wish to make payments out of multiple checking accounts, follow these steps:
1. Login to People's United Online Banking and Choose "Make Payments" 2. Choose the funding account you wish to use 3. Enter and submit payments for all payees you wish to pay from the funding account you chose. 4. Go Back to Make Payments page and choose a new funding account. 5. Enter and submit payments for all payees you wish to pay from the next funding account you chose. Repeat as needed To ensure your payment is debited from the correct account, please verify that you have selected the funding account you wish to use at the top of the Make Payments page before submitting your payment.
For recurring payments, please review your recurring payment series to see that you have setup the appropriate default funding account for your payment series (instruction below). Please be advised that making a one-time payment with a different funding account on the Make Payments page does not update the default funding account for any of your recurring payment series. 1. Login to People's United Online Banking and Choose "Make Payments". 2. Select "My Payees" from the left navigation bar. 3. Click the frequency and amount link under the payment option column next to your desired payee. 4. Update your payment series as needed and click "save changes". When you see your payment marked "Completed", we have confirmed that your merchant received this payment electronically from us. You will need to work with your merchant to confirm that they have processed the payment and credited your payee account.
When you see you payment marked as "Sent", we have confirmed that we have mailed a physical check to the merchant on your behalf. Once this check has cleared, the status will change to show a "Cleared On" date. Please allow for appropriate time for the payment to be received via the mail and processed by your payee "Friends and Family" payments are payments made between one PUB customer to another PUB customers. These electronic payments will now take 2 business days instead of one to process because it is now being processed through the ACH network. Please allow additional time for this payment to be processed.
Our new bill payment system has significantly increased the number of vendors who now receive electronic payments. Electronic payments take considerable less time to process than sending payments through the USPS mail.
However, it is possible that a particular vendor may not have signed up for electronic payments with us yet. We are continually reaching out to merchants on your behalf to encourage them to join the electronic payment network. Here's how you can check the delivery date before you schedule your payment: 1. Login to People's United Online Banking and Click "Make Payments" 2. Click the calendar icon to schedule your payment 3. As you choose your "Send on" date, note the estimated delivery date that is displayed This is a common description for an electronic payment that you made to another individuals checking account residing at People's United Bank – often referred to as a "Friends and Family" payment. This description confirms that your payment was sent electronically to your payee. To confirm details, please visit the People's United Online Banking, Click Make Payments and choose "View Bill Payment Reports".
For fastest service, please contact your merchant directly to get a status on your payment. If the merchant has not received your payment and it has been more than 5 business days since we processed your payment, please contact us and we'll be happy to assist you.
To report a bill payment problem to People's United Bank, please login to online banking and choose the "Customer Service" tab. On this page, you will find a link titled "Request bill payment research" under "Account Services". This page will allow you to provide us all the information we need to research your request as quickly as possible. In most circumstances, bill payment problems can be resolved within 1 -3 business days. All account and bill payment activity - including check images from more than 45 days prior to Feb. 16th is accessible via the "Statements" link.
They can - on the Account Activity page click the Show Scheduled transaction link towards the top of the page. Running balances will be available as of February 28th.
No. Scheduled payments and transfers will not affect your balances until they are fully processed by our system. To see the potential impact of your scheduled transactions, click the "show scheduled transaction link" on the Account Activity page. This will show you the impact your scheduled transactions may have on your account if no other daily or scheduled transactions are conducted.
Yes, all of your existing payments and payees have been setup for you, if they were made with People's United Online
No. Your payees have been carried over to the new People's United Online.
To view your bill payment history prior to the system conversion, you will need to check your online statements for those transaction details. Going forward, you may click the "Search Bill Payment Records" link on the left navigation bar to view your bill payment history.
Bill presentment is an exciting new feature where you can have your bill delivered securely and electronically to your People's United inbox. This eliminates the need to keep track of paper bills and eliminates time consuming check writing. You may see our online demo at www.peoples.com/demo for more information.
You can use our convenient Online Bill Pay system to pay your People's United loan from any eligible People's United Checking account.
Yes. You can simply choose a new funding account from the top of the "Make Payments" screen and pay all the bills which you want from this account.
First, you can go to the "My Payees" page and click "Set Up Automatic" link under the payment option column for your payee. This will bring you to a page where you can select a recurring payment and provide your payment information.
Bill payment categories are a convenient way for you to annotate and classify your payments so that you can keep better records. It's a helpful way to track expenses.
Yes, our new bill payment system alerts you about important activity on your bill payment account.
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Yes. Telephone banking will have a new way of signing on and additional navigation options. Telephone Banking has been enhanced to offer new features including obtaining information on MasterMoney® Debit Cards, Loans and CDs. More information is available in the "Special Update" which was sent to you
No. The first time you sign on, you will need to provide your deposit account number and the last 4 digits of your Taxpayer Identification Number (SSN or EIN). You will then be prompted to enter a new Customer Access Code (CAC) of your choice. More information is available in the "Special Update" which was mailed you.
You can have your CAC reset by either calling 1-800-867-5295 or visitng a Branch.
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Equal Housing Lender.